Friendly concierge on a corded phone making a calm reminder call
FRIENDLY VOICE REMINDER LAYER · AUSTRALIAN B2B INVOICES

Get paid
without making
it awkward.

Calm, personal voice follow-up that recovers your overdue invoices — without threatening the customer relationship, and without taking your team away from the work that earns the money. No scary letters. No surprise fees.

Book a demoSee how it works

0% commission on recoveries · No lock-in contract

Live concierge call
02:41
Outstanding
12,900 AUD
Customer
Southbank Logistics
Promise to pay — Friday
Australian owned and run
Never a cut of recoveries
Your customers pay you
No lock-in contract
Not a collection agency

Stop chasing. Run your business instead.

Following up overdue invoices is unpaid admin. It pulls owners, account managers and finance staff off billable work, and it's the part of the job nobody wants. RemindX takes the calls, emails and SMS follow-up off your desk — so your time goes back into the core business.

80%

of Australian businesses hit by late or overdue payments in the past year

Sources: CreditorWatch Business Sentiment Survey (Feb 2026); Atradius Payment Practices Barometer — Australia 2026; Xero Small Business Insights Australia (Dec 2025 quarter) and Xero late payment research (Mar 2026).

Hours back every week

No more call lists, reminder emails or awkward check-ins written and rewritten.

Nobody has to be the bad guy

A neutral third party makes the call, so your account manager keeps the relationship.

Follow-up that never slips

Every case is worked on schedule, even in your busiest month.

73% of Australian businesses say following up late payments is a challenge — most often because they're worried about damaging the customer relationship (CreditorWatch, 2026).

What are late payments costing you?

Move the sliders to your own numbers. The calculator shows what lateness costs you today and what you get back.

40
$4,500
30 d
30 min
$65
2%
What lateness costs you today
Time spent
$15,600
20.0 hrs / month
Cash tied up
$17,753
Written off
$43,200

Cash tied up is costed at a 10% annual cost of capital.

The result assumes RemindX gets you paid around 12 days sooner, takes about 80% of the follow-up work off your desk, and recovers roughly a quarter of what you currently write off.

Net gain per year after the RemindX fee
$30,381 AUD per year
What you get back each year
$30,381
Return on the fee
Payback period

Above 30 invoices a month sits outside the plans — we will put a number to it on the demo call.

Estimate based on the figures you entered and the assumptions stated above. Your actual result will differ.

Human calls. Powered by AI.

A natural, polite phone call from a calm Australian-accented concierge. The customer feels respected, not pursued — and nobody on your team has to pick up the phone.

Primary channel

Concierge voice call

  • Sounds human. Is human-supervised.
  • Adapts tone per customer
  • Captures promise-to-pay verbally
  • Hands off to a person on request

“Email documents the problem. Voice resolves it.

72%
Email + Voice
Resolution rate

Live dashboard

See every case, promise and payment in real time.

Email reminders

Calm, branded reminders timed around the call.

SMS nudges

Short, polite confirmations and payment links.

Source: McKinsey AR Benchmarking 2024; internal RemindX pilot data (n=312 invoices, Q1 2025). Industry average per Atradius Payment Practices Barometer.

Calm, structured, repeatable.

01
Personalise

We learn your tone, brand and exceptions.

02
Share overdue list

Upload a CSV or sync from Xero, MYOB or QuickBooks.

03
RemindX concierge

AI voice calls each customer politely.

04
Live dashboard

Track promises, payments and outcomes.

05
Monthly update

A short human report. No surprises.

AEST/AWST-aware windows 48–72h spacing Full audit trail Opt-out honoured Human handoff anytime

We remind with voice.

A collection agency starts a fight. RemindX makes a phone call.

Collection agency
  • Tone
    Formal, threatening
  • Relationship impact
    Damages B2B trust
  • Credit reporting
    Lodges defaults on credit files
  • Pricing model
    % commission on recoveries
  • Speed
    Weeks of escalation
  • Your team's time
    You still prepare the file
  • Customer experience
    Stress and fear
RemindX
  • Tone
    Calm, human, professional
  • Relationship impact
    Preserves the relationship
  • Credit reporting
    Never touches credit records
  • Pricing model
    Flat monthly subscription
  • Speed
    First call within 24h
  • Your team's time
    Fully off your desk
  • Customer experience
    Felt like a courtesy call

Not a fit if you need: consumer debt collection, or high-volume micro invoices under $500.

Your overdue invoices at a glance. Always.

app.remindx.com
Total overdue
$284,500
Recovered this month
$92,400
Active cases
14
Avg days to resolve
11.4
Promise-to-pay rate
78%
HC
Harbourline Consulting
Anna Whitfield · #2026-0142
18,450
21d
Promise to payCall back Fri
BC
Brisbane Civil & Earthworks
Ethan Doyle · #2026-0118
46,200
34d
ReachedAwaiting invoice ref
LS
Lumea Studio
Mia Kaur · #2026-0098
9,800
12d
PaidClosed
WI
Westgate Industrial
Craig Sanderson · #2026-0151
68,400
48d
DisputedPass to the accounts lead
SL
Southbank Logistics
Freya Nelson · #2026-0133
12,900
9d
VoicemailRetry Tue 10:00
KC
Kirra & Co
Oliver Bergin · #2026-0107
27,800
27d
Promise to payExpected May 24
PRICING

Flat, predictable, never a cut of recoveries.

Cheap tools send templated SMS and email blasts. RemindX makes real concierge voice calls, handles the conversation, records the outcome and books the next step — the part that actually gets a promise to pay. And we never take a percentage of what you're owed, so the value of a recovered invoice stays with you.

Why RemindX isn't a $40 tool

Real voice calls, not templated SMS Australian support 0% commission on recoveries No lock-in contract

All plans month to month unless you choose annual. No lock-in contract, cancel any time. Prices in AUD, excluding GST.

QUESTIONS

The things everyone asks first.

Straight answers. If yours isn't here, ask us on the call.

Get paid without making it awkward.

Book a demo. We'll walk through your overdue invoices and show you how RemindX gets them paid — calmly, professionally, and without your team spending another hour chasing.

No credit card. No obligation. Reply within one business day.

Book a demo